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https://jobs.bp.com/job/dubai/logistics-coordinator/198/2089704
Logistics Coordinator
Req ID 72094BR Job category Procurement & Supply Chain Management Sub-category Supply Chain & Logistics Countries (State/Region) United Arab Emirates Location Dubai Apply now
Role synopsis
The Logistics Coordinator is responsible for the timely, accurate and safe execution of Marine logistics and delivery operations, in addition to order management for Group Company customers. The role is critical in executing the customer service level aspirations of the business in an industry which is extremely service-centric. The Coordinator works closely with Marine and Group Company colleagues in the order management function and with partners in Supply Chain and/or third party Contractors across geographic locations.
Key accountabilities
Be fully familiar with Marine HSSE emergency response plan and escalate potential HSSE hazards/gaps in the distribution operation appropriately
Receive & process orders in MANTA and JDE (when required) for Marine customers in the UAE and 6 marine consignment locations in the region
Receive & process orders in JDE for Group Company Customers
Operate as the focal point between the customers/agents and the organization through close co-ordination with the planning, procurement, warehouse, transporter and 3PL
Interact with customers/order managers to provide and process information in response to inquiries, concerns and requests about product supplies and other related issues promptly and in a professional manner
Ensure that MLDRNs are received from 3PL and consignment location agents are clear and submitted to Synergy on time to ensure an efficient O2C cycle
Plan and schedule deliveries through the barge to vessels calling Khorfakkan, Fujairah and Kalba based on vessel ETAs to ensure that no deliveries are missed
Investigate HIDS cases thoroughly and report with agreed root cause and corrective action(s) within the time agreed in the service-level agreement
Co-ordinate closely with vessel agents and port authorities to update information on vessel ETA which keeps changing constantly
Support business offer maintenance with information and local expertise such as addition of ports, change of conditions in a port, report deviations from standard cost etc to the CF Manager
Participate/support in weekly demand control meetings and help CF Manager to update concerned Businesses – supports CF Manager to make informed decisions in concerned area of operations and communicate
Demonstrate excellent telephone handling skills when dealing with customers and their representatives to deliver outstanding customer responsiveness.
Ensure that all delivered orders are fulfilled in Manta as per agreed SLAs with the Marine business
Processing of ISPM purchase entries for marine consignment locations
Verification of spend of consignment stockists against contractual obligations and ensuring that any variations are highlighted to CF Manager
Monitoring of stocks at consignment locations and alerting colleagues in Planning of potential stock out of products
Essential Education
Graduate
Essential experience and job requirements
Minimum 2 years’ experience in Logistics/Co-ordination preferably in the Arabian Gulf region
Team player, ability to operate in a cross-departmental multi-cultural environment
A self-motivated person who displays initiative and creativity in problem solving/also in building and maintaining relationships
Good customer service track record and excellent customer service response demonstrated
Good telephonic handling skills, e-mail etiquette
Good IT skills – MS Office applications and familiarity with ERP
Other Requirements (e.g. Travel, Location)
Based in Dubai
Desirable criteria & qualifications
Work experience in a Ship Supply or Scheduling environment preferred
Relocation available
No
Travel required
No
Is this a part time position?
No
About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. With a workforce of 80,000 employees, BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.
The Lubricants SPU is a world leader in the lubricants industry, trading in over 50 countries and with a turnover in excess of $8 billion. The SPU is made up of 5 sales and marketing regions, 2 global businesses and 3 global functional units: Lubricants Supply Chain, Global Marketing Unit and Product Development & Technology.
We are one of the most diverse business units in the BP Group with people working together in a truly global team. Excellent teamwork, rapid sharing of information and knowledge across teams and time zones help to differentiate us from our competition.
Segment
Downstream
Closing Date
17-May-2016
Disclaimer
If you are applying to a position in the US and you are an individual with disability or a disabled veteran and would like any type of assistance to apply or to access or to attend any recruitment or selection event or process, we would like to help you to ensure that your application process goes as smoothly as possible. If you need assistance, information, or answers to your questions, feel free to contact us or have any of your representatives contact us at BP US Application Assistance BPUSApplicationAssis@bp.com Telephone: 281.366.1999
Apply now
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