This job advert is a direct transcript from Statoil's website www.statoil.com.
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http://www.statoil.com/en/Careers/JobOpportunities/VacantPositions/Pages/10244.aspx
Principal Analyst Information Technology (6829)
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Expiry date: 2016-06-27
Statoil is an international energy company with operations in 36 countries. Building on 40 years of experience from oil and gas production on the Norwegian continental shelf, we are committed to accommodating the world's energy needs in a responsible manner, applying technology and creating innovative business solutions. We are headquartered in Norway with 21,000 employees worldwide, and are listed on the New York and Oslo stock exchanges. In just a few years Statoil has positioned itself as one of the largest lease holders in deepwater Gulf of Mexico (GoM). Our GoM portfolio is managed out of our Houston office. The Statoil Houston office, which was established in 2002, also manages our Alaska, Marcellus, Eagle Ford and Bakken shale gas portfolios. To date Statoil has invested more than USD $11 billion in US upstream activities, and currently produces more than 150,000 barrels of oil equivalent a day. We have US offices located in Anchorage, Austin, Houston, Stamford and Washington D.C. USA, and are looking for talented people to contribute to our growing activity base.
Development and Production USA (DPUSA) is responsible for Statoil’s portfolio of producing assets and planned field developments across the US. Technological innovation, rigorous safety standards, and environmental awareness drive our operations in the US and have helped Statoil to build a portfolio of onshore, offshore and exploration assets in some of the industry’s most exciting energy resource areas. Statoil’s US headquarters are located in Houston, TX. We also have offices in Anchorage, AK, Austin, TX, Stamford, CT and Washington D.C, as well as in Mexico City. We are looking for talented people with a desire to find solutions and opportunities in even the most challenging situations to contribute to our organization.
Job description
General Duties:
Establish and lead a team of in-the-field IT professionals and drive re-design of the IT support structure and processes for field IT solutions.
Review and manage contracts related to field IT support
Understand the IT (corporate network) related needs at Statoil’s onshore field offices, plants and other related locations and proactively work to ensure those needs are met.
Assist in-the-field IT support personnel and be their link into Statoil’s larger IT organization.
This role will be an escalation point for the field IT support personnel for both Software and Infrastructure related issues.
Deep understanding of the UON field application and hardware architecture and the data flows within this architecture.
Provide / ensure necessary training is provided to in-field IT support personnel.
Be a key contributor to the DPUSA IT Network by identifying and implementing IT solutions that will help make Statoil UON reach their strategic goals.
Detailed Scope of Work:
Responsible for 1st and 2nd line field support (Basic Desktop Software, Basic Hardware, OpenWells and eVin).
Follow up cases with HP, Dell, Cisco and other vendors related to hardware maintenance and replacement.
Ensure appropriate IT infrastructure support for specific field related projects (IT portion of office moves, partner office setup, equipment refresh, DBAN/recycling, etc.)
Provide/present status reports in IT Meetings when needed: Issues, problems, complaints, and general information
Ensure that stock of Field IT equipment’s and all the tasks related to this process is managed appropriately to ensure that IT inventory is up to date. Related training of field IT personnel.
Ensure appropriate stock of Field IT equipment: maintaining stock levels, clean stock room: Proactive monitoring of end user IT equipment & Training of field IT personnel
Documentation: Lessons learned, setup, inventory, meetings, teamsites, how to, diagrams, FAQs, etc.
Customer follow up and interaction
Coverage of Field Operations: Ensure Backfill for onsite IT resources (vacation, sick leave, etc.) & Additional support when required
Participate in Regular Operational Meetings. (Bakken, Eagle Ford, Marcellus, Austin, Houston)
Coordination with corporate IT service delivery solutions
May be required to participate in stakeholder meetings
Notice improvement potential and suggest/implement changes.
Find ways to improve field IT processes, particularly related to setup and delivery IT solutions
Coordination with 3rd party vendor support, installation, troubleshooting, site survey, etc.
Act as focal point and interact with vendors that provide IT / Telecom services to the field
Responsible for Mobile phone configuration and process for deployment in the field,
Responsible for Field Cell Phone Services. Execute the proper follow up with the vendor and users and stakeholders.
Field related network design and implementation knowledge (WAN, LAN, wireless)
Qualifications
10+ years working with and supporting IT solutions in the Oil & Gas industry.
Experience using Oil and Gas applications related to drilling and operations, such as OpenWells and Merrick eVin. SAP experience as well as Mobile platform experience also a plus..
Experience with a variety of infrastructure technologies, such as network, wireless, video conferencing, misc. end user equipment..
Understanding of service design and/or service delivery concepts..
Experience managing remote personnel.
Excellent written and verbal communications skills.
Will be able to work independently and have a hands-on attitude to help the UON organization achieve its stated goals..
Flexibility to travel to Statoil’s offices and field locations in the US (Texas, North Dakota and Ohio/W. Virginia).
The Field IT Solutions analyst will report to DPUSA IT Manager and will be based in Statoil’s Houston office. .
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Personal qualities
Use foresight, and identify opportunities and challenges
Be imaginative, ambitious and stimulate new ideas
Challenge accepted truths and enter unfamiliar territory
Make clear demands on each other and push for constructive change
Understand and manage risk
Be truthful and act with integrity
Be curious, work together and share experience
Promote and value diversity
Communicate in a precise way, give and accept constructive feedback
Bring up ethical issues and challenges immediately
Deliver on promises
Continuously develop sound expertise, demonstrate commercial awareness and customer orientation
Strive for simplification and clarity, and focus on value-adding activities
Act decisively and be loyal to decisions
Show dedication and endurance, follow through and pay attention to important details
Cause zero harm to people and prevent accidents
Reduce the negative impact of our activities and products on the environment
Act within the law and comfortably within our own ethical policy
Demonstrate social responsibility and contribute to sustainable development
Respect the individual, help others to succeed and contribute to a positive working environment
We offer
Statoil offers a competitive salary and a comprehensive benefit package. Statoil is an equal opportunity employer.
General information
Our values are to be courageous, open, hands-on and caring. We believe in these qualities, which are essential for building an even stronger Statoil. If you can identify with them, you could be the one to strengthen our team.
Candidates are expected to openly offer all relevant information about themselves during the recruitment process.
An Equal Opportunity Employer Females, Minorities, Veterans, Disables and Other Protected Groups. Statoil is a VEVRAA Federal Contractor – priority referral requested. |
